Client lifecycle
From the first phone call to a signed care plan and ongoing updates — every step, in one place.
- Lead intake from phone, web, and referrals
- Condition-specific assessments
- Auto-generated quotes and contracts
- Family portal for updates
For independent home care agencies
Modern software for human work.
sevaIO is one place to manage client intake, assessments, quoting, hiring, scheduling, and family communication — built by an agency owner who uses it every day.
Built in West Chester, Pennsylvania
You didn't start a home care agency to fight your software.
But most days end up that way. Intake forms in one tool. Scheduling in a spreadsheet. Caregiver onboarding in a folder of PDFs. Family communication on three different apps.
The legacy systems were built for compliance. The newer ones were built for venture capital. We're building sevaIO for the people who actually run agencies.
One place for everything an agency does.
sevaIO runs the full picture — clients, caregivers, conversations — without spreadsheets and duct tape.
Caregiver lifecycle
Recruiting, hiring, credentialing, onboarding, and scheduling — automated where it should be.
- Applicant tracking and screening
- Document collection and compliance
- Onboarding by role
- Scheduling matched by skill and location
Communication
Conversations with families, caregivers, and referral sources — all linked to the right person.
- Text, email, and app messaging
- Every message tied to a client record
- Automated check-ins and follow-ups
- Referral source CRM built in
Built by an operator
Every feature is used in a real agency before it ships to anyone else. No theory. Just what works.
- Built by an active agency owner
- Used daily before release
- Roadmap shaped by real operations
- Direct line to the founder
Built by someone who runs an agency.
I started Executive Home Care of Chester County because I saw firsthand what good care can do for families. I started sevaIO because the software I was supposed to run it on was holding me back.
Every feature in sevaIO solves a problem I had that week. If it doesn't make my Tuesday easier, it doesn't ship. If it does, you get it next.
Sushil
Founder, sevaIO · Owner, Executive Home Care of Chester County · West Chester, PA
Why agencies pick sevaIO.
Three things that make us different from the legacy systems and the venture-funded newcomers.
One platform, no duct tape.
Clients, caregivers, communication, scheduling, quoting, and reporting — together. No exports. No five-tool stack. No data falling between the cracks.
Built by someone in the work.
The roadmap isn't shaped by sales calls. It's shaped by what slowed me down on a Tuesday morning, and what would have saved me four hours last week.
Designed to be used.
Clear screens. Plain language. No jargon. No training programs. If your office manager can use Gmail, she can use sevaIO.
Common questions.
If yours isn't here, just ask when you sign up — we'll get back to you personally.
What does sevaIO replace?
Most agencies we talk to are running some combination of HHAeXchange, AlayaCare, or ClearCare for scheduling and EVV, plus a separate intake form, a spreadsheet or two, group texts with caregivers, and email threads with families. sevaIO replaces the patchwork — though we can integrate with EVV compliance tools you're required to use.
How long does setup take?
For agencies under 50 active clients, most are up and running in about a week. We don't believe in long onboarding programs — if our software needs a training class, we built it wrong. Early access agencies get hands-on help from our team directly.
What does it cost?
We're still finalizing pricing for general availability. Early access agencies will get founding-customer pricing locked in. The structure will be a flat monthly fee based on active client count — no per-user fees, no surprise overages, and no tiered features hidden behind upsells.
Do I need to be technical to use it?
No. If you can use Gmail and a smartphone, you can use sevaIO. We designed every screen so a new office manager can be productive on day one without a training session. That's not a marketing claim — it's the standard we hold ourselves to.
What about my existing client data?
We help you bring it over. Most of the systems agencies use today let you export client lists, schedules, and caregiver records — we'll guide you through that, or do it for you for early access customers. Your data is yours. You can export it at any time.
Is it secure and HIPAA-friendly?
Yes. We treat client and caregiver data with the same standards used by major healthcare platforms — encrypted at rest and in transit, with role-based access controls and audit logging. We'll sign a Business Associate Agreement (BAA) with every paying customer.
What if I need help or have questions later?
Early access customers have direct access to the founder. Long-term, we plan to keep our support model close — you'll always be able to reach a real person who knows your agency, not a chatbot or a generic ticket queue.
Get early access.
We're working with a small group of agencies in 2026. Founding-customer pricing, direct access to the founder, and a real voice in what we build next.